My FlatRate App - Flatrate Moving

Key Features

Curious about our moving app and online portal? Here’s what you can do with it:

Create and track your own photo inventory

Keep track of your stuff with high-quality photos our staff took for you. You can continue to add and edit the inventory up to 1 day before the move.

My FlatRate photo inventory
Flatrate's My Move Plan application on a mobile device

Manage your move days and times

Need to make changes to your move plan the day before your move? No Problem! My FlatRate makes it easy for you to edit your move plan. We simply ask that you take 1-2 minutes to confirm your move details on My FlatRate up to one day before the move.

Track your trucks and message your movers in real-time

Want to know where we are? Need a last-minute reschedule? No problem, just shoot us a text.

My FlatRate conversation
MyFlatRate rate screen

Rate your move, leave feedback, and tip your movers

Happy with your move? leave us a review and feedback about your experience! You can also tip your movers using your phone, and forget about carrying cash in your pocket.

Retrieve storage items

When you have anything in our storage facilities, send us a message and we’ll get what’s yours back to you.

MyFlatRate Storage Items
A desktop monitor and an smartphone both display the FlatRate moving app

Manage your move
with the FlatRate app

Manage your move on our portal

Get Started

Flatrate app available on

See what our customers have to say about My FlatRate.

See all reviews and learn how FlatRate has moved our 200,000+ customers.

Reviews

Toby
New York • February 4, 2025
★★★★★

Who likes moving in NYC? No one. FlatRate does it right with excellent customer service and communication from start to finish. The price is reasonable and the crew knows most…

Karen K.
New York • February 1, 2025
★★★★★

My flatrate experience was exceptional in every way. The movers were kind, organized, efficient, careful and super professional. The best moving process I’ve ever had!

TJ E.
New York • January 25, 2025
★★★★★

Amazing, personal services, they follow you every step of the way. The movers were fast and professional. FlatRate is my go to moving company.

Carol K.
New York • January 12, 2025
★★★★★

Right on time. Really kind. Flexible about packing. Quick and neat with everything. Highly recommend.